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12/01 Himanshi
HR at Toshani Premium Digital Services Pvt Ltd

Views:30 Applications:14 Rec. Actions:Recruiter Actions:0

Toshani Group - Technical Support Role (1-6 yrs)

Delhi/Delhi NCR Job Code: 253274

- Technical knowledge - ATM installation, Computer Parts Knowledge, Digital Utility Services, Biometric Knowledge

- Handling Customers Queries over the Email, Chats and calls, dialler calling

- Assume responsibility of maintaining support ticket/complaint 


Status within SLA guidelines 

- Providing technical assistance for installing bio-metric devices by take a remote session

- Verifying B2B user's KYC documents and approve id- s

- Skills- Internet Trouble Shoot, Window Trouble Shoot

- Basic Knowledge of Computer

- Good Knowledge of CRM Portal

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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