Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
04/05 Jagruti Surve
HR at AMPA Orthodontics

Views:90 Applications:33 Rec. Actions:Recruiter Actions:19

Toothsi - Online Reputation Management Role (3-7 yrs)

Mumbai Job Code: 157885

Responsibility :

- Recommending suggestions for improvements by preparing presentation reports over conversations analysed through tool comprising the below :

- What are people talking the most about the brand- sentiment summary

- Which social platform or a blog or a review site has received the maximum buzz in terms of people talking

- Any specific enhancement people want from the brand

- Any particular aspect of existing customers dislike about the brand

- Which particular state or region from where conversations are highest or lowest

- Giving a way forward strategy and providing a new direction to the brand for making the consumer experience better

- Benchmarking our brand against competition on the same metrics

- Maintain and circulate daily, weekly and monthly ORM reports to internal departments for their information and further action

What We Are Looking For : 

- Ability to work independently with little or no daily supervision

- Strong interpersonal skills and willingness to communicate with clients, colleagues, and management

- Ability to work on multiple projects with different objectives simultaneously

- Good time management skills, including prioritizing, scheduling, and adapting as necessary

- Proficiency with computers, especially writing programs, such as Google Docs and Microsoft Word, Excel, Outlook, and PowerPoint

- Good knowledge of Social Media Channels, Digital Media and Online Reputation management is a must

- Basic knowledge of social media/digital listening tools like Quick Metrics etc.

Add a note
Something suspicious? Report this job posting.