HR at AMPA Orthodontics
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Toothsi - Online Reputation Management Role (3-7 yrs)
Responsibility :
- Recommending suggestions for improvements by preparing presentation reports over conversations analysed through tool comprising the below :
- What are people talking the most about the brand- sentiment summary
- Which social platform or a blog or a review site has received the maximum buzz in terms of people talking
- Any specific enhancement people want from the brand
- Any particular aspect of existing customers dislike about the brand
- Which particular state or region from where conversations are highest or lowest
- Giving a way forward strategy and providing a new direction to the brand for making the consumer experience better
- Benchmarking our brand against competition on the same metrics
- Maintain and circulate daily, weekly and monthly ORM reports to internal departments for their information and further action
What We Are Looking For :
- Ability to work independently with little or no daily supervision
- Strong interpersonal skills and willingness to communicate with clients, colleagues, and management
- Ability to work on multiple projects with different objectives simultaneously
- Good time management skills, including prioritizing, scheduling, and adapting as necessary
- Proficiency with computers, especially writing programs, such as Google Docs and Microsoft Word, Excel, Outlook, and PowerPoint
- Good knowledge of Social Media Channels, Digital Media and Online Reputation management is a must
- Basic knowledge of social media/digital listening tools like Quick Metrics etc.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
