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03/05 Vijaylaxmi
Assistant Manager - HR at Toothsi

Views:128 Applications:40 Rec. Actions:Recruiter Actions:0

toothsi - Executive - Online Reputation Management (2-7 yrs)

Mumbai Job Code: 157758

- Recommending suggestions for improvements by preparing presentation reports over conversations analysed through tool comprising the below:

- What are people talking the most about the brand- sentiment summary

- Which social platform or a blog or a review site has received the maximum buzz in terms of people talking

- Any specific enhancement people want from the brand

- Any particular aspect of existing customers dislike about the brand

- Which particular state or region from where conversations are highest or lowest

- Giving a way forward strategy and providing a new direction to the brand for making the consumer experience better

- Benchmarking our brand against competition on the same metrics

- Maintain and circulate daily, weekly and monthly ORM reports to internal departments for their information and further action

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