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23/11 Shifa
HR at

Views:8 Applications:7 Rec. Actions:Recruiter Actions:0

Think360 - Sales Support Specialist (2-6 yrs)

mum Job Code: 186599

The role of Sales Support Specialist is to support the sales team and respond to the client /prospect queries. We are looking for an experienced team member who has knowledge of sales and customer service. You should be a taskmaster and have exceptional communication/ coordination skills. You will also contribute to build and retain good customer relationships and also ensure smooth sales team operations.

Responsibilities :

- Handling sales tracking tools and keeping the data updated and accurate with minimal time lag

- Reporting and publishing pipeline and sales KPI metrics on a regular basis

- Attend and document the MOM's for internal and external meetings

- Develop a detailed understanding of the functional workings and features of Think Analytics products and be able to respond primary queries and loop in experts for detailed inquiries

- Coordinate with internal and external teams w.r.t. to proposals, pricing quotes, scope of work, legal, contracting, invoicing, payments and KPI measurement

- Coordinate with Sales & Product Teams for creation of content for Marketing

- Assist in coordination during participation in webinars and industry events

Requirements :

- Experience as a Sales support associate or Sales support specialist

- Experience with CRM systems

- More than average proficiency of MS Excel and MS Word

- Any Graduation

- Strong communication & Coordination skills

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