04/09 Utkarsh Goyal
HR at The KnottyTales

Views:194 Applications:60 Rec. Actions:Recruiter Actions:57

TheKnottyTales - Associate/Senior Associate - Client Sales (0-2 yrs)

Noida Job Code: 89528

- Drive Customer Success Outcomes by facilitating deals between partner service providers and end consumers

- Expand our revenue in accounts through cross-sell and up-sell of services to end customers

- Influence future lifetime value through higher customer satisfaction

- Manage Customer Success Activities and Formulate strategies to improve customer fulfillment

- Providing services to clients in the best possible way and conducting a best-fit analysis of vendors

- Ensure timely Closures

- Act as a Single Point of Contact between the couple and the vendors

- Aggressive to reach and exceed monthly, quarterly and annual sales targets/goal.

Ideal Candidate Profile

- 0 - 2 years of experience in Sales, Support, Telemarketing or Customer Relationship Management

- Ability to have a conversation with a customer in English or regional language

- Excellent knowledge of MS Office

- Strong analytical and problem-solving skills

- Ability to work within deadlines, enthusiast, flexible to changes, ability to deal with more than one project.

- Passionate and have an entrepreneurial instinct.

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