Vice President at Nyati Group
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The Nyati Group - Call Center Professional (0-3 yrs)
About Us:
Nyati Group is a leading organization with a strong presence in Real Estate. We are committed to providing excellent customer service and are looking for passionate individuals to join our growing team.
About the Role:
We are seeking two enthusiastic and results-oriented individuals to join our call center team at our Mohmadwadi, Pune location. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries promptly and efficiently.
Responsibilities:
- Answer inbound calls from customers in a timely and professional manner.
- Provide accurate and helpful information to customers regarding our products and services.
- Resolve customer complaints and inquiries efficiently and courteously.
- Upsell and cross-sell products and services to customers where appropriate.
- Maintain accurate records of customer interactions.
- Meet and exceed daily call volume and sales targets.
- Contribute to a positive and supportive team environment.
Qualifications:
- Excellent communication and interpersonal skills, both written and verbal.
- Fluency in English and Hindi languages is mandatory.
- Ability to handle multiple tasks simultaneously and prioritize effectively.
- Strong problem-solving and decision-making skills.
- Ability to work independently and as part of a team.
- Positive and enthusiastic attitude with a strong commitment to customer service.
Age upto 28 years.
Benefits:
- Competitive salary and benefits package.
- Opportunity to work in a fast-paced and dynamic environment.
- Chance to make a real difference in the lives of our customers.
- Weekly off permitted.
How to Apply:
If you are interested in this exciting opportunity, please forward your CV to 9922353656 on WhatsApp.