Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
03/12 Bhavini Bhardwaj
HR at The Market Hut

Views:51 Applications:13 Rec. Actions:Recruiter Actions:4

The Market Hut - Associate - International Customer Service (1-3 yrs)

Gurgaon/Gurugram Job Code: 188314

Customer Service Associate - US Process_ Night Shift

Location- Gurgaon ( work from office)

CTC Upto-4 Lacs

Skill Req. : Website Development, Digital Marketing, SEO

Job Description : 

- Managing all the clients by calls, emails & chat and handling their project, make sure to deliver their work on time with the help of other team members.

- Handling multiple client accounts and managing end-to-end check work on their projects on every step like checking content on website, design, social media posts

- Build sustainable relationships of trust through open and interactive communication by Email and Calls to USA international Clients & responsible to client servicing after the post sale.

- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution

- Written English should be excellent for communication of USA clients on mails.

- Project upselling and renewal too..

- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.