Role: Inside Sales Lead

Organization Name : TGC Technologies Pvt. Ltd.

Experience : 1-2 years

Job Type : Full-time

Education : BBA/MBA

Job Location : Vishal Nagar, Pimple Nilakh, Pune

- We are looking to employ an experienced inside sales manager to manage our inside sales team and ensure that inside sales operations run smoothly. The inside sales managers responsibilities include providing ongoing professional development opportunities for the inside sales staff, motivating the sales staff to achieve sales targets, and developing an effective step-by-step process of nurturing leads and closing sales. The candidate should also be able to utilize market analysis tools to determine customer behaviour, market trends, and competitor activity.

Responsibilities :

- Recruiting, training, and supervising members of the inside sales team.

- Educating inside sales staff on effectively answering common customer questions.

- Collaborating with the marketing department to ensure that the inside sales staff receive quality leads to pursue.

- Maintaining an accurate record of all leads and actual sales.

- Preparing accurate sales forecasts to assist the company in making sound business decisions.

- Regularly evaluating the performance of the inside sales team.

- Evaluating current sales practices and procedures to determine whether they are effective in generating sales.

- Recommending and implementing improvements to current sales practices and procedures as needed.

- Addressing and resolving customer complaints.

Requirements :

- Bachelor's degree in marketing, business administration, business management, or related field.

- Accredited inside sales manager (AISM) and certified inside sales professional (CISP) accreditations are advantageous.

- Proven experience working as an Inside Sales Manager.

- Proficiency in Microsoft Excel and Customer Relationship Management (CRM) software.

- Excellent leadership skills.

- Strong analytical and problem-solving skills.

- Sound organizational skills.

- Effective communication skills.

- Exceptional customer service skills

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