Senior Consultant at Datawise Consultant
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Territory Manager - Customer Service - Automobile (2-8 yrs)
Designation:- Territory Service Manager(AM/DM Level)
Location:- Jaipur, Kolkata, Bhubaneshwar
- Implementation of policies and standards as per the service policy guidelines
- Ensuring process and standard operating procedures as per the service policy.
- Redressal of customer complaints in stipulated time.
- Improvement of service reporting at workshop in the territory.
- Increasing the Parts business in the territory.
- Network expansion to penetrate into the rural market and reach to the customers door steps
- Product feedback in terms of technical reports.
- Service promotional activities to increase service reporting's in the workshops
- Safety promotional activities to increase awareness on road safety.
- Competition and market feedback.
- Warranty and Free service submission and settlement.
Please revert me back with following details and updated :
- Current CTC(Fixed/Variables)
- Expected CTC (18%-20%) but budget is 10.80 LPA or 11 LPA:
- Notice Period
- Current Location