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09/08 Vishali
HR Recruiter at Daffodil HR Services

Views:541 Applications:94 Rec. Actions:Recruiter Actions:11

Territory Manager/Cluster Manager - Retail Sales (5-12 yrs)

Coimbatore/Tamil Nadu/Tiruppur/Erode Job Code: 86309


To be front-line contact to generate Leads and commission RO's to achieve his KPI's.



New Business Development

- Responsible for New Business development as per the ABP for the Division and Zone.

- New LOA generation

- Commissioning of ROs

- Responsible for getting all the NOCs and adhere to all the statutory compliances.

- Responsible for the Relationship Management with Bureaucrats and other Govt Official such as - CCOE, Gram Panchayat, Police etc.

- Responsible for Supporting to S&D depot location personnel as and when desired.

- Supervising Development of the Retail network of ROs by identifying suitable land & franchisees.

- Identifying new sites and franchisees for setting up of RO's after TA analysis

- Coordinate for all statutory approvals

- Monitor construction & development of RO as per Co. specifications

- Complete commissioning of RO's within milestones set in ABP

- Follow up with Government Agencies for statutory approval & licenses

- Submit applications as per norms to licensing authorities.

- Liaison with District Magistrate's office & other related department for issuance of NOC.

- Liaise with Metrology & PESO department for approval of licences.

- Franchisee Management

- Regular meeting with franchisee to resolve problems

- Advise franchisees on staff appointment for housekeeping and safety standards

- Resolve channel conflicts

- Liasoning with vendors and competitors

- Maintain cordial relation with concerned personnel

- Follow up with equipment vendors for on time installations and reduced downtime.

- Training of franchisees and forecourt staff.

- Identify training needs of franchisee and staff

- Conduct on-site training

- Recommend staff/franchisee for company training


1. Resolve franchisee issues

2. Selection of the right site and franchisee for new LOAs and Commissioning

B. Recommendations to superior:

1. Recommending sites for Network Expansion

2. Product specific, Area specific, Non Fuel Retailing prospects.

3. Lease rents



Internal Interactions:

1. Divisional Engineer, Zonal MIS, Divisional Manager

2. Legal team

B. External Interactions:

1. Franchisee & equipment vendor

2. Other Oil PSUs marketing and supply point personnel

3. Local relevant government officials


Financial Dimensions:

1. Generation of LOA's at high Margin areas

2. Be within travelling and miscellaneous expense budget


A. Educational Qualifications & Certifications:

1. Graduate Engineer or Post graduate in Marketing Management

B. Relevant (Functional/Level) & Total Years of Experience:

Relevant Experience: 2 to 6 years of experience

C. Functional Skills:

1. Detailed product knowledge & retail policies

2. Managing channel partners

3. Strong networking skills

4. Willing to travel extensively

5. Knowledge of Retail operations & logistics economy

6. Selling skills

D. Behavioural Skills:

1. Customer orientation & High integrity

2. Negotiation Skills

3. Strong communication

4. Perseverance

5. Interpersonal skills

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