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11/01 HR
Head of Recruitment at Terraswap Ventures LLP

Views:32 Applications:19 Rec. Actions:Recruiter Actions:15

Terraswap Ventures - Executive - Customer Care (1-3 yrs)

Bangalore Job Code: 142402

Responsibilities : 

- To ensure the full implementation of the Customer Services strategy across the business.

- To ensure that the Customer Services function operates effectively and that the functions- activities are aligned to departmental and Company objectives.

- To ensure the accurate processing of customer quotations, orders and order confirmations within agreed timescales.

- To ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timescales.

Requirements : 

- Excellent organisational skills

- Excellent written communication skills

- Confident communicator

- High level of accuracy and attention to detail

- Numerate

- Good working knowledge of Microsoft packages and CRM systems.

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