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26/09 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:25 Applications:22 Rec. Actions:Recruiter Actions:10

Tellecalling/Telesales Role (0-1 yrs)

Bangalore Job Code: 235616

- Regional Role

- Opportunity within a company with a solid track record of performance

- Leadership Role

- Attractive Salary & Benefits

Our Client provides Business Process Management, Human Resources Management (BPO/ BPM/ KPO/ HRM) solutions to increase our client's customer experience & organizational objectives.

The Job :

You will be responsible for :

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt work.

- Escalating customer feedback as required.

- Inform Customers About Company's Services And Offers

- Manage Inbound And Outbound Customer Calls In A Timely Manner

- Identify Customers- Needs And Wants, Clarifying Information Whenever Possible

- Ability To Be On Phone For A Long Time And Familiar Using Dialer System

- Collecting repayment (Emi) From Customer

Ideal Candidate : 

- You have at least 6 month experience within a Customer Service or Telesales role, ideally within the Telecommunications industry.

- You have solid experience in a regional role ideally including experience covering India.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong team player who can manage multiple stakeholders

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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