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20/03 Garima Chugh
Talent Acquisition Executive at V - Konnect Associates

Views:23 Applications:10 Rec. Actions:Recruiter Actions:5

Telesales/Telecalling Role - Inbound Process - Bank (0-4 yrs)

Mumbai/Noida Job Code: 115641

Hiring for One of the leading Bank _ Inbound Process _ Noida _ Mumbai

Job Description :

Inbound Process :

- Customer interactions to be duly updated in Bank system for audit trail and reference to future interactions

- Deepening of customer portfolio level benchmarks

- Manage Issues and Maintain complete relationship record for assigned customer accounts

- Ensuring customer scoping being done with need based products suggested as hooks for deepening relationship

- To acquire new to bank customers from leads generated through marketing channel and various campaigns

- Customer Query and Complaint resolution

- Ensure query resolution of the customers by coordinating with service and operations team

Interested Candidates can share their resume on this mail id

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