Director at P.S International HR Management Consultants
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Telesales Role - Wellness/Fitness (0-2 yrs)
Job Description :
- Attending chat/voice/ emails of clients.
- Coordinating and reconfirming COD orders.
- Coordinating for despatch.
- Calling existing and potential customers to persuade them to purchase company products and services.
- Accurately record details of customers' purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads for the outside sales team to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with the company - products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
- Female Candidate Preferred.
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