Tele Sales

- Must Communicate with the customers peacefully and sell the company's product

- Our Client is hiring for Telesales

The Job

You will be responsible for :

- Developing and managing a portfolio of Key Accounts.

- Achieving monthly sales targets by identifying and developing new customers.

- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximize share of wallet.

- Achieving and exceeding weekly and monthly KPIs.

- Coordinating pre-sales and post-sales follow up.

- Building strong and collaborative relationships with other internal stakeholders.

- Monitoring market trends and providing regular competitor feedback.

- Developing and executing CSR programs as well as conducting periodic program reviews to assess outcomes and effectiveness.

- Creating and executing CRM campaigns that improve onboarding and engagement and reduce churn.

- Acting as the focal point for the Company's CSR initiatives in the geography and building relationships with community partners and key stakeholders.

- Using data analytics to generate insights into customer segments for use within business development and other CRM initiatives.

- Staying abreast of relevant research, trends in the areas of focus and promoting best practices.

- Ensuring the correctness of customer data and manage any data cleansing activities.

- Promoting employee volunteering initiatives in coordination with internal stakeholders.

- Continually testing and refining campaigns to gain insight and maximize usage and uptake.

- Driving budget & monitoring spend to deliver results in line with planned objectives.

- Providing support on any requests or issues pertaining to CRM.

Ideal Candidate :

- You have at least 1 year experience ideally in CSR, Telesales or CRM Manager within Telecommunications industry.

- Experience within National Sales, would be a strong advantage.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong networker & relationship builder

- You are highly goal driven and work well in fast paced environments

- You pay strong attention to detail and deliver work that is of a high standard

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.