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05/02 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:13 Applications:4 Rec. Actions:Recruiter Actions:1

Telesales Role - International Voice Process - Marketing Services (0-5 yrs)

Faridabad/Delhi NCR/Delhi Job Code: 311005

-Attractive Salary & Benefits

-Fantastic work culture

-Opportunity to make a positive impact

Our client is an outsourcing team specializing in Digital Marketing, Marketing Automation, UI/UX and Web Development.Digital Marketing Company, with a bunch of unique talents, geared up to give your business a boost through our analytics-driven digital marketing solutions.

The Job

You will be responsible for :

- Developing and managing a portfolio of Key Accounts.

- Achieving monthly sales targets by identifying and developing new customers.

- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.

- Coordinating pre-sales and post-sales follow up.

- Achieving and exceeding weekly and monthly KPIs.

- Building strong and collaborative relationships with other internal stakeholders.

- Monitoring market trends and providing regular competitor feedback.

- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.

- Handling incoming queries and building good client relationships.

- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.

- Handing over qualified leads to the sales teams with the objective of closing the sale.

- Maintaining and updating the lead generation database.

- Achieving weekly/monthly targets as set out by the business.

Ideal Candidate

- You have at least 1 year experience within a Customer Service or Inside Sales / Sales Development Representative role, ideally within the Consulting, Consumer Internet / D2C and Education industry.

- You have a proven track record of meeting/exceeding your targets.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You have working knowledge of UK and Inbound

- You are a strong mentor and coach who can build high performing teams

You pay strong attention to detail and deliver work that is of a high standard

You are highly goal driven and work well in fast paced environments

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