Business Support Manager at Snaphunt Pte. Ltd.
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Telesales Role - Consulting Firm (0-5 yrs)
- Join a market leader within Other Services
- A role that offers a breadth of learning opportunities
- Opportunity to make a positive impact
Our client is a consulting firm. Our client is a professional who advises, provides information, provides insight and provides recommendations to help clients reach their goals and solve problems.
The Job
You will be responsible for :
- Developing and managing a portfolio of Key Accounts.
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
- Coordinating pre-sales and post-sales follow up.
- Achieving and exceeding weekly and monthly KPIs.
- Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
Ideal Candidate `:
- You have at least 6 months to 5 years of experience within a Sales or Telesales role, ideally within the Ecommerce industry.
- You are a good multi-tasker who can work within tight deadlines.
- You possess excellent communication and interpersonal skills and can articulate your ideas to different stakeholders.
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are highly goal driven and work well in fast paced environments
- You are a strong team player who can manage multiple stakeholders
