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20/06 Archna
Senior Executive HR at Just Wines

Views:20 Applications:7 Rec. Actions:Recruiter Actions:5

TeleSales Role - BPO - UK Process (1-15 yrs)

Faridabad Job Code: 219227

Phone Sales(UK Process) - Faridabad


About the Role:


Phone Sales: Individual Contributor

Location: Faridabad (Next to NHPC Metro Station)

Key Responsibilities:

- Make outbound customer calls to promote and sell our product.

- Encourage customers to buy services and products by using a prepared script to reference important parts of what the company offers.

- Go off-script when necessary to build a relationship with customers or answer any questions they have not addressed in the script.

- Advise prospective and current customers by answering questions and addressing concerns about purchased products.

- Cross selling & upselling of products

- Follow organization standards to maintain quality service and guarantee customers receive exceptional service.

- Consolidate existing and build new customer base.

- Ensure Data security is maintained.

- Boost morale in the office by encouraging other sales representatives and adopting a team mentality on the sales floor.

- Report any necessary changes to equipment or processes that will boost productivity and efficiency and cut back on wasted costs

- Achieve targets and deliver beyond.

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