20/06
Archna
Senior Executive HR at Just Wines
Senior Executive HR at Just Wines
Views:20 Applications:7 Rec. Actions:Recruiter Actions:5
TeleSales Role - BPO - UK Process (1-15 yrs)
Phone Sales(UK Process) - Faridabad
About the Role:
Phone Sales: Individual Contributor
Location: Faridabad (Next to NHPC Metro Station)
Key Responsibilities:
- Make outbound customer calls to promote and sell our product.
- Encourage customers to buy services and products by using a prepared script to reference important parts of what the company offers.
- Go off-script when necessary to build a relationship with customers or answer any questions they have not addressed in the script.
- Advise prospective and current customers by answering questions and addressing concerns about purchased products.
- Cross selling & upselling of products
- Follow organization standards to maintain quality service and guarantee customers receive exceptional service.
- Consolidate existing and build new customer base.
- Ensure Data security is maintained.
- Boost morale in the office by encouraging other sales representatives and adopting a team mentality on the sales floor.
- Report any necessary changes to equipment or processes that will boost productivity and efficiency and cut back on wasted costs
- Achieve targets and deliver beyond.
