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18/04 Samreen M
HR recruiter at xtreme management solution

Views:6 Applications:2 Rec. Actions:Recruiter Actions:0

Telesales Role (0-1 yrs)

Mumbai Job Code: 322034

Tele Sales


1. Conduct cold calls to potential clients to introduce our membership plans.

2. Communicate effectively in English, both spoken and written, ensuring clarity and professionalism in all interactions.

3. Provide exceptional customer service by promptly responding to inquiries and resolving any issues or concerns that may arise.

4. Collaborate with the sales team to develop and implement telesales strategies that align with company goals and objectives.

5. Meet and exceed individual and team targets, consistently achieving set sales quotas and KPIs.

6. Continuously update knowledge of products, services, and industry trends to effectively promote and cross-sell company offerings to clients.

7. Understand customer needs and recommend suitable membership packages accordingly.

8. Achieve monthly and quarterly sales targets as set by the sales management team.

9. Utilize CRM software to manage and track sales leads, customer interactions, and follow-ups.

10. Provide feedback on customer interactions and sales processes to help refine strategies and improve customer satisfaction.

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