Associate Consultant at 360 Degree ECS
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Telesales Representative (1-3 yrs)
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
Responsibilities :
- Contact potential or existing customers to inform them about a product or service over the phone.
- Answer questions about products or the company
- Ask questions to understand customer requirements and approach to close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Keep records of calls and sales and note useful information
Requirements :
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Ability to learn about products and services and describe/explain them to prospects
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
