Join us at TTEC (formerly Motif Inc.) where we welcome Customer Service Representatives who have a passion for helping others. Well train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that cant be taught an upbeat and supportive nature that will shine through as you help customers dream big. You will also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.

- What you might be doing on a typical day as a Web- Chat executive:

- Receive and respond to customer inquiries concerns over email, chat or the web

- Maintain and support customer cases and inquiries through satisfactory completion

- Wow customers with your ability to answer their questions and solve their problems with professionalism

- Ultimately you will provide excellent customer service that keeps the customer coming back

- What you might be doing on a typical day as a Chat Sales executive:

- Handling sales and service chat for US telecom company

- Proactively doing up selling & cross selling for the other products available with the client and generate the revenue

- Provide the best possible customer experience by addressing queries related to general scenarios as well as billing

- Meet the hourly/daily/weekly/monthly sales & productivity targets

- Take multiple Inbound Chats with prospective business customers in designated market area to quality leads and explain type of service or product offered.

- Communicate with current and prospective customers using a variety of computer and telecommunications technology/software to give information and answer questions regarding current promotions and new or upgraded products.

- Online Customer Service Champions, like you, receive:

- Fun, talented and witty teammates

- Knowledgeable, supportive and engaged leadership

- Family-friendly environment

- Career-growth and lots of learning opportunities for aspiring minds

- Diverse, inclusive and community-minded organization

- And yes all the competitive pay and benefits that you would expect (and some that just might surprise you)

The basic stuff you will need :

- Superior customer service skills and team work

- Ability to solve complex situational problems and independently make decisions based on available information and experience

- Exceptional written business communication skills

- Computer savvy with Microsoft office skills

- College degree preferred; some programs require diploma

- The passion and drive to make a difference

- Experience in a service industry such as a BPO, call center, hospitality, retail or other customer service-oriented organization preferred

- Must live in or willing to relocate to Ahmedabad

We are family:

Being bold, passionate and real. Its what connects us here at TTEC. Does this describe you too? If so, we hope you will join us! Here, you will find a place where you can be your confident, genuine self and work with a team as passionate as you are about making a positive impact. You will connect with other friendly faces who are committed to their work, have a sense of purpose, and can handle adversity with humor and grace. We support and encourage each other to succeed and love what we do. And did we mention that we are fun, talented and witty (and modest)? Were all that too.

Sound like you? Then come connect with us! Click on the Apply Now button now. Even better, complete your application, then share this opportunity to experience the fun of working with friends (besides us, of course)!

For more information about TTEC, visit http://www.ttecjobs.com/ or search #ExperienceTTEC throughout social media to engage in the global conversation.

Interested candidates can walk- in at the below mentioned details for the interview:

Walk-in Date & Time : 20th October, 2018- Saturday- Between 09:00 AM to 11:00 AM

Venue: The Verda Saffron, GHS Road, Hampankatta, Nr. Jantha Bazar, Mangalore

TTEC HR Team

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