Senior Talent Acquisition at AK Vision & Associates
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Telecounselling/Telesales Role - Education (1-8 yrs)
Responsibilities & Duties :
- Engage with assigned leads and promptly initiate contact through the auto dialer system.
- Qualify leads by assessing their interest, needs, and eligibility for programs.
- Build rapport, credibility and establish trust with leads through effective communication and active listening.
- Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads.
- Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.
- Maintain accurate records of lead interactions and follow-up activities in the CRM system.
BASIC ELIGIBILITY CRITERIA :
- Minimum of 1 to 3 years of tele-sales/tele-calling/BPO experience, with at least 1 year spent in a single company.
- High school diploma [12th pass or equivalent] or graduate.
- Previous experience working a 6-day work week.
- Currently working in the capacity of an individual contributor.
- Proven track record of meeting targets in the existing company.
