HR recruiter at Employee Hub LLP
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Telecounselling Professional (1-8 yrs)
Tele Counsellor
Roles and responsibilities :
- Can communicate in Hindi and English both.
- Minimum 6 months of experience in Outbound Tele calling/Tele Sales/lead generation.
- Lead Generation process
- Outbound Tele calling exposure is preferable.
- Strong communication skills
- Graduate and Undergraduates also applicable (Minimum: 12th Pass out with result in hand.)
- Answering calls and resolving queries about product or company.
- Noticing significant subtleties of every discussion.
- Conveying verbal acknowledgments of offers to our Sales group for closing.
- Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.
- Maintains operations by following policies and methodology and functional changes.
- Keeps up quality service by adhering to organization guidelines.
- Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.
- Responding to inquiries concerning things or the organization
- Posing questions to comprehend client necessities and close sales
- Considering the details of each offering and staying side by the side of updates to these contributions.
- Acquiring and updating an individual's contact details.
- Calling active or old customers to encourage the purchase of items.
