Business Analyst at J Novavizta
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Telecalling/Telesales Role - BPO (1-3 yrs)
- Make about 250 outbound calls per day to potential customers
- Share information about our products and services by following sales scripts
- Answering potential customer questions and follow-up call questions
- Strategic approach to retention & customer service
- Sell / Upsell products and place customer orders/requests in the system
- Closing sales and leading customer through the purchasing process
- Follow up with customer calls for collections where necessary
- Answer incoming calls and respond to customer emails
- Identify problem statement & escalate issues to the Manager as appropriate
- Document call information according to standard operating procedures
- Record calls through a computerized system
- Perform customized targeted sales strategies
- Meet required targets for assigned leads / Database, active and inactive calls
- Manage Leads and Maintain a Healthy Conversion Rate
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
