Telecalling/Telesales Role (2-4 yrs)
Immediate joiner
Roles and Responsibilities :
- Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
- Support Customers across Telecommunication,
- Conduct needs-based selling by using non-scripted probing techniques to determine Customer needs and to offer the most appropriate product or service to address their needs.
Candidate Profile :
- Excellent verbal and written communication skills.
- Salary up to 30K & attractive Incentives amount.
- To provide best in class Customer support to customers over Voice.
- Take end to end ownership of customer issues reported.
- Research, diagnose and identify solutions to resolve customer issues..
- Document solutions in the form of knowledge base, notes and Articles and help build a robust knowledge base which can be referred in the future.
Desired Candidate Profile:
- Fresher or Experienced. Prefer Minimum 6 months of experience in International Customer support Inbound / Outbound Voice
- Excellent in Verbal English
- Knowledge on PC, Excel & Good Typing
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
