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01/04 HR
Manager at BBS Tech Solution

Views:62 Applications:11 Rec. Actions:Recruiter Actions:8

Telecalling/Telesales Role (0-1 yrs)

Bangalore Job Code: 319533

- Conduct outbound calls to potential customers with the aim of generating sales and increasing revenue.

- Identify and qualify leads through cold calling, prospecting, and customer referrals.

- Present and promote products or services to prospective customers over the phone.

- Engage in active listening to understand customer needs, answer their questions, and provide relevant information about the product or service being offered.

- Maintain a database of potential and existing customers, including accurate and up-to-date contact information and sales activities.

- Meet or exceed daily, weekly, and monthly sales targets and quotas.

- Follow up with leads and prospects to nurture relationships and convert them into paying customers.

- Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.

- Collaborate with the sales team and other departments to coordinate sales efforts and maximize results.

- Keep abreast of industry trends, product features, and competitor offerings to effectively communicate value propositions and differentiate the company's products or services.

- Document and report sales activities, customer interactions, and outcomes accurately and timely.

- Adhere to company policies, sales scripts, and best practices to maintain professionalism and consistency in customer interactions.

- Continuously improve sales skills and product knowledge through training, workshops, and self-development initiatives.

- Contribute to team meetings, share insights, and provide feedback to improve sales strategies and processes.

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