Human Resources Manager at Girma Pro Consulting Pvt Ltd
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Telecalling/Support Executive - BPO (3-5 yrs)
Job Title : Tele Calling Support Executive
Experience : 1-3 years
Location : Varanasi
Roles and Responsibilities :
- Receive phone calls, and provide polite & professional communication
- To make calls and explain about our company, product, and Technology.
- To receive feedback from customer for products performance and satisfaction
- To follow customer for review and suggestion about overall experience with the company.
- Greet, assist, and provide support to office visitors
- Handle and manage email, telephone, or in person inquiries
- Organize and schedule appointments and meetings
- Manage and distribute correspondence memos, letters, and faxes
- Carry out administrative duties such as filing, typing, copying, binding, and scanning documents
- Coordinate repairs to office equipment such as fax, printer, laptop etc.
- Maintain and order office supplies such as papers, files, binders, printer ink etc.
- Handle sensitive information in a confidential manner
- Resolve administrative problems
- Assist employees in data entry and provide administrative support as and when needed
- A very good team player
Qualification and Skills :
- 3-5 years of proven work experience as Tele calling and administrative assistant or office executive or office secretary or in similar role
- Bachelors' degree in any area. Having additional certification in Office Management will be an advantage
- Fluent in English and Hindi languages
- Excellent written and verbal communication skills.
- Experience and proficiency in Microsoft Office Suite (MS Word, Excel, Outlook and Power Point)
- Excellent organizational and customer service skills
- Professional attitude and appearance
- Ability to be resourceful and proactive
- Multitasking and time-management skills, with the ability to prioritize tasks
- Attention to detail and problem-solving skills.
- We are hiring for one of our client!!
If interested, please share your CV
