Bpo staff at Sheesha Spark Service & Solution
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Telecalling Role - BPO (0-3 yrs)
- Make outbound calls to potential or existing customers as required.
- Develop a thorough understanding of the products/services offered by the company.
- Stay updated on product/service features, benefits, and any updates.
- Follow established processes and procedures to ensure consistency and efficiency.
- Comply with company policies and guidelines.
- Communicate effectively with customers, colleagues, and other team members.
- Use clear and concise language to convey information.
- Identify and analyze customer needs to provide appropriate solutions.
- Ensure high-quality standards in customer interaction
