Telecalling Manager at Concentrix
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Telecalling Role (0-5 yrs)
- A telecalling job description typically includes responsibilities such as making outbound calls to prospective customers, answering incoming calls from existing customers, promoting products or services, resolving customer queries, and maintaining accurate records of interactions.
- It may also involve meeting sales targets, providing feedback to management, and adhering to company policies and procedures.
- Good communication skills, patience, and a customer-centric approach are usually essential for this role.
