As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.

In addition to this, you should collect desired information from the clients and maintain healthy relations with them.

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing busines

Responsibilities :

1) Answering phones and explaining the product and services offered by the company.

2) Contacting existing customers as well as prospective customers using scripts.

3) Obtaining customer information and other relevant data.

4) Asking questions to the customer and understanding their specifications.

5) Resolving queries and issues related to the products and services.

6) Making recordings of all the sales phone calls and sales deals.

7) Taking and processing product orders in a professional manner.

8) Maintaining the database of the customers on a regular basis.

9) Suggesting solutions based on customer's needs and requirements.

Requirements: 

1) Graduate in any stream.

2) Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.

3) Professional certification sales and marketing will be an advantage.

4) Great interpersonal skills.

5) Exceptional oral and written communication skills.

6) Strong organizational skills.

7) Ability to work in a team or individually as and when required.

8) Ability to manage and handle multiple tasks.

9) Outstanding problem-solving skills.

10) Exceptional attention to detail.

11) Hard-working individual.

12) Good time management abilities.

13) Strong decision-making skills.

14) Ability to tolerate stress and pressure.

Skills Required: 

- Cool-tempered and able to handle rejection

- Outstanding negotiation skills with the

- Ability to resolve issues and address complaints

- High school diploma; BSc/BA will be a plus

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.