04/09 HR
HR at Abigail Manpower Service

Views:84 Applications:11 Rec. Actions:Recruiter Actions:7

Telecaller - Telecommunications Firm (0-15 yrs)

Mumbai Job Code: 89607

- Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.

- Influences customers to buy or retain product or service by following a prepared script to give product reference information.

- Documents transactions by completing forms and record logs.

- Maintains database by entering, verifying, and backing up data.

- Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs.

- Maintains operations by following policies and procedures; reporting needed changes.

- Maintains quality service by following organization standards.

- Maintains technical knowledge by attending educational workshops; reviewing publications.

- Contributes to team effort by accomplishing related results as needed.

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