Business Support Manager at Snaphunt Pte. Ltd.
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Telecaller - Software Development Firm (0-5 yrs)
-Opportunity within a company with a solid track record of performance
-Work alongside & learn from best in class talent
-A role that offers a breadth of learning opportunities
Our client is a website and software development company. Our client help companies around the world streamline their processes, save on their IT spending, and simply do business better. Headquarter in Indore (M.P).
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate
- You have at least 1 year experience within a Telesales role, ideally within the Brokerage / Treasury / Securities Exchange industry.
- You are a strong networker & relationship builder
- You are a strong team player who can manage multiple stakeholders
- You are highly goal driven and work well in fast paced environments
