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05/08 Moushmi Mukherjee
HR at RNT Consultancy

Views:10 Applications:4 Rec. Actions:Recruiter Actions:3

Telecaller - Presales Vertical - Real Estate (1-3 yrs)

Mumbai/Thane Job Code: 227224

Looking for Candidates BPO in Pre-Sales Process in Real Estate

Location - Thane West, Mumbai

Day shift - 9.30am to 6.30pm

Salary - up to 25k

Interested Candidates Call ( James - 9152160737)

Designation: Lead Management Executive

Reporting To: Team Leader

Primary Role:

To conduct Outbound Calling/respond to Inbound calls/enquiries on existing leads/fresh leads to generate walkins/opportunities for Runwal Projects.

Responsibilities and Accountability :

- To attend to fresh enquiries/Inbound Calls/Outbound Calls within the defined timeline as per process requirements.

- To share accurate Project information on calls/chats/emails as per the defines calls flow/chat flow/script.

- To generate site visit/revisits/opportunities for the Runwal Projects.

- To achieve productivity targets and performance matrices set for the process.

MIS/Reports :

- To update all interactions, prospect details and lead status on the CRM and dialer as per process.

- To follow up with relevant Sales Managers on feedback for site visit/with prospect on overall site experience from time to time as may be required by the process.

- To ensure tagging of appropriate lead source and outcome of Inbound Call/Outbound Call/interaction to enable generation of accurate daily/weekly/monthly reports.

Quality and Prospect Experience :

- To ensure Call Quality, Call Flow, Accuracy of Information and Call Quality is maintained as per defined Quality Guidelines.

- To attend regular trainings and refreshers for updated information on Project, construction update, pricing, offers, payment plans, etc.

- To visit Project site as required for Regular Refresh, training sessions and orientation of Project.

- To conduct competition visits/mystery audits as per process requirements at regular intervals.

- To share feedback/highlight any negative prospect experience to the relevant stakeholders.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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