HR Specialist at Birla Workforce
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Telecaller - Pharma (0-5 yrs)
Telecaller
Responsibilities :
- Inform customers about company's products/services and offers
- Manage inbound and outbound customer calls in a timely manner
- Identify customers needs and wants, clarifying information whenever possible
- Generating new leads by making cold calls & Emails
- Fix appointments with prospective leads
- Relationship Building with Clients
Skill and Competencies :
- The candidate should possess the following proven effective skill
- Selling Skill
- Communication Skill
- Positive Personality and grooming skill
- Knowledge of good finance products is required for experienced candidates
Moreover, he or she should also have :
- A proactive nature
- Knowledge of how to evaluate Customers with the help of communication and market research is desirable
- Basic Mobile usage skill
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