Business Support Manager at Snaphunt Pte. Ltd.
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Telecaller - Financial Services (1-4 yrs)
- Our client has established itself as one of India's leading financial advisory houses, offering various financial solutions to its Institutional, corporate and individual clients. The client management Services is an Investments Consultancy Firm known for making investing simpler and more profitable for investors. They offer a wide range of products & services under one roof, for the convenience and benefit of their customers. They service their customer relationships through a team of over 30+CRM
The Job :
Your responsibilities include :
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer's needs and requirements.
Ideal Candidate :
- You have at least 1 year experience within a Telesales role, ideally within the Asset Management, Insurance and Investment Banking industry.
- You have working knowledge of Basic English
- You are a strong networker & relationship builder
- You are highly goal driven and work well in fast paced environments
- You enjoy finding creative solutions to problems
