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03/10 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

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Telecaller - Education (1-3 yrs)

Chandigarh Job Code: 236736

Tele Callers 


- Attractive Salary & Benefits

- Work alongside & learn from best in class talent

- Opportunity to make a positive impact

- Our client is a learning is a chain of Preschools, Abacus and Skill Development Institutes providing modified progressive, research-oriented education.

The Job

You will be responsible for :

- Developing and managing a portfolio of Key Accounts.

- Achieving monthly sales targets by identifying and developing new customers.

- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximize share of wallet.

- Coordinating pre-sales and post-sales follow up.

- Achieving and exceeding weekly and monthly KPIs.

- Building strong and collaborative relationships with other internal stakeholders.

- Monitoring market trends and providing regular competitor feedback.

- Organizing data and generating deep customer insights in order to enhance sales force productivity and effectiveness.

- Supporting the sales team key planning and operations tasks to support the overall objective of the business.

- Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.

- Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.

- Monitoring and analyzing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.

- Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.

Ideal Candidate

Skills Required :

- You have at least 1 year experience within a Sales (B2C), Counsellor or Sales Operations / Support role, ideally within the Education industry.

- Experience covering Professional Services is strong plus.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong networker & relationship builder

- You are a strong team player who can manage multiple stakeholders

- You are highly goal driven and work well in fast paced environments

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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