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12/09 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:28 Applications:4 Rec. Actions:Recruiter Actions:0

Telecaller - Education (1-2 yrs)

Delhi NCR Job Code: 291639

- Opportunity within a company with a solid track record of performance

- Opportunity to make a positive impact

- Our client is an educational brand providing training in IELTS, Adaptation Courses, German Language, and many other languages besides sending candidates abroad with stable placement in a systematic and ethical manner. They are helping Indian youths from different sectors of education to train the most desirable skills which are necessary for them to settle/apply to overseas locations for employment as a professional.

The Job :

- As a Telecaller, you will be required to have patience, persuasiveness, and persistence. It's also important to have the ability to repeat business through good customer relations.

Your responsibilities will include :

- Responsible for calling the leads & converting them into walk-ins & enrollment.

- Handling walk-in inquiries & converting them into admissions

- Counseling prospective customers about the program and skill set required

- Responsible for handling outbound and incoming calls for overseas programs.

- Recording and maintaining all inquiries & new leads detail in LMS/CRM

- Meeting business targets or KRA with effective tele-counseling skills

- Maintaining reports (daily, weekly, monthly, projection, student records, etc.)

- Handling assigned administrative responsibilities too.

Ideal Candidate :

- You have at least 1 year of experience ideally in Telesales, Customer Service, or Inside Sales within the Professional Services industry.

- Minimum, a Graduate from any stream

- You have excellent communication skills and fluency in spoken & written English in order to be able to liaise with stakeholders in the region effectively

- You have good knowledge of MS Office & Overseas Placements

- You are a good learner with time-management skills and with ability to prioritize tasks

- You have a professional attitude and appearance

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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