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24/11 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:5 Applications:4 Rec. Actions:Recruiter Actions:0

Telecaller - Education (0-5 yrs)

Jaipur Job Code: 186627

- Opportunity within a company with a solid track record of performance

- Work alongside & learn from best in class talent

- We are hiring Telecaller for a company which manages to offer access to all the countries which provide best of the education.

The Job :

Key responsibilities areas :

- Creating and executing CRM campaigns that improve onboarding and engagement and reduce churn.

- Using data analytics to generate insights into customer segments for use within business development and other CRM initiatives.

- Ensuring the correctness of customer data and manage any data cleansing activities.

- Continually testing and refining campaigns to gain insight and maximise usage and uptake.

- Providing support on any requests or issues pertaining to CRM.

- Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.

- Supporting the sales team key planning and operations tasks to support the overall objective of the business.

- Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.

- Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.

- Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.

- Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.

The Profile : 

Key skills :

- You have at least 1 year experience within a Counsellor, Sales Operations/ Support or CRM/Database Management role, ideally within the Education industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are highly goal driven and work well in fast paced environments

- You are a strong networker & relationship builder

- You pay strong attention to detail and deliver work that is of a high standard

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