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09/09 Mohamed Shihab
Senior. Recruitment Manager at Belfort Outsourcing LLP

Views:12 Applications:5 Rec. Actions:Recruiter Actions:2

Telecaller - BPO (0-1 yrs)

Bangalore Job Code: 175933

We are looking for Under Graduates and Graduates with 0 to 1 yr of experience who is good in communication with English, Hindi (mandatory) and other languages. Age: 18 to 30yrs

Description :

- Handling Inbound and out bound calling the customers and fulfilling the requirement of the tele callers initiate telephonic contact with existing and prospective clients in order to generate sales.

- Obtaining and updating lists of individuals' contact details.

- Calling active and budding clients to encourage the purchase of items.

- Addressing clients' uncertainties, grievances, and suggestions on time.

- Noting important details of each conversation.

- Communicating verbal acceptances of offers to our sales team for closing.

- Recording all successful and unsuccessful attempts to close sales.

- Attending regular team meetings to clarify progress and performance-related expectations.

- Conducting each of your functions with the utmost respect, regardless of others' dispositions.

Telecaller Requirements :

- High school diploma or equivalent.

- Prior experience as a telecaller or similar.

- Completion of a sales-related training program is preferred.

- Computer literate.

- Exposure to diverse viewpoints, cultural norms, and experiences.

- Superb verbal communication.

- Ability to switch your communication style on a whim.

- Superb interpersonal, research, and record-keeping skills.

- Capacity to receive critique without internalizing

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