Consultant at Saisons Global Consultancy
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Telecaller - BPO (0-1 yrs)
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication - scripts- when handling different topics
- Identify customers- needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Eligibility criteria :
1. Must have good communication skills in English.
2. Must have minimum 50% Marks in 10th & 12th, with 50% Marks in English Subject.
3. Basic reading and listening comprehension skills.
4. Basic Knowledge of Computer with good typing speed.
Shifts:- 12:00 PM - 09:00 PM (For Male)
- 09:00 AM - 06:00 PM (For Female)
Salary:- 10K to 11K (Full Time), 6K - 6.5K (Part Time)