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05/01 Pavani
HR at Sciens Technologies

Views:5 Applications:0 Rec. Actions:Recruiter Actions:0

Telecaller (2-5 yrs)

Anywhere in India/Multiple Locations Job Code: 306916

Job Description: Tele caller

Position: Tele caller

Location: [Specify Location]

Job Type: [Full-time/Part-time]

Company Overview:

[Provide a brief description of the company and its industry.]

Job Summary:

We are seeking a highly motivated and enthusiastic Tele caller to join our team. The Tele caller will be responsible for making outbound calls to potential customers, providing information about our products or services, and persuading them to make a purchase or schedule an appointment. The successful candidate must be customer-focused, possess excellent communication skills, and be able to work in a fast-paced environment.

Key Responsibilities:

- Make outbound calls to prospective customers using a provided script.

- Explain products or services and answer any questions from potential customers.

- Schedule appointments for sales representatives when needed.

- Maintain a detailed record of calls and customer information in the database.

- Follow up with potential customers who expressed interest but did not make a purchase.

- Provide information about promotional offers or sales.

- Handle customer complaints or concerns and escalate issues as needed.

- Meet weekly and monthly targets for call volume and sales.

Qualifications and Skills:

- High school diploma or equivalent.

- Proven experience as a tele caller or in a similar role is a plus.

- Excellent communication and interpersonal skills.

- Ability to follow scripts and stay on message.

- Strong organizational and time-management skills.

- Persuasive and goal-oriented.

- Proficient in basic computer skills and familiarity with CRM software.

- Ability to work well in a team environment.

- Patience and persistence in dealing with customers.

Benefits:

[Include information about any benefits such as health insurance, performance bonuses, or other perks.]

How to Apply:

[Specify the application process, whether it's through email, an online application form, or other means.]

Application Deadline:

[Include the deadline for submitting applications.]

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to amend and change responsibilities to meet business and organizational needs.

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