HR Executive at Revonextsoft Technologies Private Limited
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Telecaller (1-3 yrs)
Responsibilities:
- Make outbound calls to prospective customers from provided leads or databases.
- Introduce company products or services over the phone in a clear and compelling manner.
- Engage with customers to understand their needs, answer questions, and provide information about product features and benefits.
- Generate leads and identify sales opportunities through effective communication and rapport-building.
- Follow up on leads and inquiries generated through marketing campaigns, website inquiries, or other channels.
- Maintain accurate records of customer interactions and update the CRM system with relevant information.
- Achieve daily, weekly, and monthly call targets and sales quotas.
- Listen to customer feedback and objections, address concerns, and escalate issues as needed.
- Collaborate with the sales team to coordinate follow-up actions and ensure timely response to customer inquiries.
- Stay up-to-date with product knowledge, sales techniques, and industry trends to effectively promote company offerings.
Qualifications:
- High school diploma or equivalent.
- Minimum 1 years of experience as a telemarketer or similar sales/customer service role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong time management and organizational skills to prioritize tasks and meet call targets.
- Basic computer skills.
