Tekie - Trainee - Customer Support/Telecalling (0-1 yrs)
1. Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
2. Taking inbound calls from customers to resolve any queries or complaints
3. Accurately explaining all details of courses offered to parents and students
4. Ensuring a smooth journey for customers, from registering to completing a demo session
5. Ensuring maximum customer satisfaction
6. Gaining inside-out knowledge of our product and course offerings
7. Explaining technical subjects to customers with a non-technical background
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
