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25/06 Tekgrid HR
HR Manager at Tekgrid Consulting Services Pvt Ltd

Views:98 Applications:57 Rec. Actions:Recruiter Actions:6

TekGrid - Customer Services Representative (1-5 yrs)

Rajasthan/Surat Job Code: 121985

Job Description :

Duties :


- Manage Client Account to ensure needs are being met and additional business opportunities are identified.

- Clearly communicate and advise operations of any client issues and coordinate plans to improve or enhance services for the client

- Develop regular reporting to the client to ensure their directives are being met

- Travel to meet with the client and present execution performance on a regular (minimum monthly) basis.

- Effectively manage projects to achieve optimum results and successfully meet client expectations

- Assists with invoicing and timely payment on invoices

Qualifications :

Education Level : (Required) : Master Degree (MBA)

- 1-2 years of experience in account and/or client relationship management

- 1-2 years of experience in project management

Skills, Knowledge and Abilities :

- Good interpersonal skills

- Track record of building and maintaining customer/client relationships

- Strong written communication and verbal communication skills

- Analytical and research Skills

- Decision making skills

- Well-organized, detail-oriented, and able to handle a fast-paced work environment

- Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines

- Ability to work effectively with management

- Ability to make oral presentations

- Ability to exercise sound judgment

- Comfortable with ambiguity and change management

- Manage and maximize opportunities to achieve sales goals while staying within financial guidelines using excel and pivot table reporting.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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