Head of Recruitment at TechSynchro
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TechSynchro - Telecaller (0-1 yrs)
Looking for Freshers for the role of Telecaller/ Customer support.
- Excellent Communication Skills
- Good Phone Manners
- Well Organized
- Good at Negotiation
- Work from Office - Mandatory
- Female Candidates Preferable.
Duties and Responsibilities
- Respond to customer inquiries in an engaged, professional, and timely manner through various contact -channels both verbally and in writing.
- Resolve first level support issues with superb attention to detail.
- Take part in the creation, active review, and improvement of policies and procedures to constantly improve and evolve our service while focusing on the customer.
Skills and Experience Required
- Great attitude with proven experience in Telecalling.
- Excellent organizational, communication, and time management skills.
- Excellent English written and spoken communication skills.
- Proven active listening skills to clearly understand issues.
- Proven ability as a creative problem solver to successfully resolve issues.
- Attention to detail and quality.
- Team player with proven ability to contribute positively in an open and collaborative environment.
Higher Education degree required (may consider non-degreed candidates with significant experience); degree in a business, science, engineering, technical or IT related field - is preferred.
