Associate Consultant at Wenger Watson
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Technical Support Role - IT (1-5 yrs)
Responsibilities :
- You are passionate about offering best in class support to your customers
- You can work with development, product, sales, and customer success without breaking a sweat
- You put your customers first Metrics like first response time, resolution time are not just numbers but something you live by
Requirements :
- You must be willing to work across shifts as it's a 24/7 operation.
- Familiarity with Gmail, Google Groups, and mailing software.
- Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.
- You must have at least 3+ years of experience with technical support in a Saas /enterprise product support environment.
- Excellent problem-solving and communication skills are not a requirement, they are the basis of this role.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
