HR RECRUITER at Crowdsourcing Teleservices Pvt.Ltd
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Technical Support Role - International Voice Process - BPO (2-6 yrs)
Urgent requirement for International Voice Technical Support for a renowned BPO for JAIPUR AND INDORE
Process- Yahoo and Amazon
Requirements:
- Excellent verbal and written communication skills, as well as strong analytical and problem solving skills.
- 2 years related experience in a technical Service Desk environment.
- Working knowledge of incident management systems (developed in training).
- Supporting the configuration, operation and troubleshooting of basic cloud service utilization and other PC/System related troubleshooting requirements for end uers.
- Able to configure and troubleshoot computer and networking hardware.
- Understanding of terminology and concepts, including but not limited to: POP3/IMAP, Exchange, ActiveSync, VPN, FTP etc.
- Working knowledge of anti-spam, antivirus and other security applications.
- Data recovery operation, triage and troubleshooting for basic cloud products.
- Any form of Microsoft of technology certification would be an asset but is not required.
Qualification - Undergraduate/Graduate/Post Graduate
Job Experience- Minimum 6 months
Salary - 17k - 25k + INCENTIVE
Relocation bonus- 10k
Interested candidates can apply with their updated CV or can call on this no. : 9874715044
Arpana
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