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13/12 Dhanush
HR at Black & White Business Solutions Pvt Ltd

Views:31 Applications:17 Rec. Actions:Recruiter Actions:0

Technical Support Role - BPO Recruitment Firm (0-1 yrs)

Bangalore Job Code: 247984

- Greetings From Black and White Business Solutions Bangalores Leading BPO Recruitment Firm.

- Urgent Hiring for International BPO Customer Service Voice Process

- We currently have voice openings with the companies for

- Handling the customers inquiry and coordination with Sales. 


- Handling calls, collecting and updating the database.

- Follow-up with customers & managing database of leads allocation

- Improvement and quality assurance programs

1) Banking process : Help in customer resolving their banking related queries.

2) Customer service executive (CSE) : Handling the customers calls on telecom related queries.

3) Tech Support (Technical Voice) : Trouble Shoot Technical Queries for various clients through voice, chat and email.

4) Customer service Semi Voice process.

Salary :

Fresher : up to 16-20k


Experience : up to 22-30k


Shift : US/UK Should be flexible with rotational Shift

Qualification : 10th, 12th, Graduate

Industry : BPO customer service ITES, BPO, KPO, LPO.

Required Experience : Fresher/1 Year experience in International Call center

Rounds of interview : 

- HR round

- Versant

- Operation Round

Note : Interview rounds may differ for different process

Contact 

HR Dhanush

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