HR Recruiter at Career Blaze HR Solutions
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Technical Support Role - BPO (0-1 yrs)
Job Description / Responsibilities -
- Work together with Application Support Manager to provide amazing customer support to users, ranging from small to large online retailers like Etsy, Groupon Goods.
- Work with our customers to understand their problems, frustrations and roadblocks.
- Provide your analysis to internal stakeholders, educating and evangelizing for improvements that result in a support experience that delights customers.
- Work with our product management and engineering teams to provide quantitative feedback of customer issues. Help drive product improvements to reduce customer frustration and friction.
- There will be opportunity to work with a first class startup, learn business model and support development activities in future.
Work experience - (Min. & Max.) Fresher/1year
Functional Area - IT
Industry - Software Industry.
Keywords - (or key skills)
- Java
- Jquery
- Javascript
- AngularJS
- SQL
- APIs
Location of Job - Noida
Desired profile of the candidate -
- Excellent in Communication (English - both written and verbal)
- Basic Knowledge on Application Support system
Must be aware of 24/7 work environment
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
