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13/10 Nishant Malik
Founder at Achieve High HR Services

Views:258 Applications:140 Rec. Actions:Recruiter Actions:10

Technical Support Role - B2B Vertcical (2-6 yrs)

Gurgaon/Gurugram Job Code: 180897

Job Description :

- Respond to Client queries in a timely and accurate way, via phone, email or chat

- Identify customer needs and help customers use specific features

- Follow up with Client for Sales or to ensure their technical issues are resolved

- Onboarding new Clients by giving Demo as and when require

- Conducting Knowledge sharing with clients on new Product & Services.

- Upselling of other Product & Services to Onboarded clients.

- Speaking to Clients to quickly get to the root of their problem.

- Excellent interpersonal skills.

- Good written and verbal communication.

- This role is into B2B

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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